This privacy policy of ImportFeed (“ImportFeed”, “ImportFeed.com”, “we,” “us” or “our”) explains how we collect, process, and protect your data concerning our website and app available via https://ImportFeed.com (the “Service”).
To learn more about how we deploy cookies, as well as the options you have to control them, see our Cookie Policy.
By using our Service you understand and agree that we are providing a platform for you to post contact information of your organization members, clients, partners, colleagues, or any other person you wish to share access with or receive content from (“Users”), which may include files, emails, documents, photos, comments, statuses and other materials (“Content”).
What kinds of information do we collect?
Terminology and definitions
“Personal information”, or “personal data” as defined in the GDPR, includes any information that can be used to identify you either directly or indirectly.
“Processing”, as defined in the GDPR, includes collection, storage, and any other ways we use personal information when providingyou with the Service.
“Controller”, or “data controller” as defined in the GDPR, is the entity which determines the purposes and means of the processing of personal information.
“Processor”, or “data processor” as defined in the GDPR, is the entity which processes personal information on behalf of the data controller.
ImportFeed is the data controller of your personal information collected through our Service.
Personal information
Personal information we collect includes, but is not limited to, any information provided by you or someone else who requested access for you:
- Your name
- Your password and e-mail address when you register for an ImportFeed account
- Profile information you provide
- Organization information you provide
- Any billing information you provide, such as address
- Any Content you upload or insert to the Service
- Any information or files that you (or your customers) send to us or send through our Service (including the content of and metadata associated with those documents, files or communications – referred to in this policy as “Content”)
- Any communications between you and ImportFeed (on email or otherwise)
Before you disclose to us the personal information of another person or User, you must obtain that person’s consent to both the disclosure and the processing of that personal information following the terms of this policy. This includes where any Content contained in your customers' documents or files includes personal information. In respect of that Content, we will act as a processor of the personal information and process and use it only following your instructions. You will remain the controller of that information.
Usage statistics
We collect information that your browser sends whenever you visit our Service. This log file information may include, but is not limited to, your:
- Internet Protocol address
- Browser type and version
- Pages you visit on our service, time spent on those pages, and actions made.
Metadata
Metadata is usually technical data that is associated with Content. For instance, metadata can describe how, when and by whom a piece of Content was collected and how that content is formatted. Users can add or may have metadata added to their Content including a hashtag (e.g. to mark keywords when you post a photo), geotag (e.g. to mark your location to a photo), comments or other data. This makes your Content more searchable by others and more interactive.
Analytics (non-identifying data)
We may partner with selected third-party vendors, such as Google Analytics and Mixpanel, to better understand how users interact with our websites, including what pages are visited most, as well as other analytical data.
How do we use this information?
We use your information to, but not limited to, support and improve our service, mainly:
- Store information so you will not have to re-type on your next visit to the Service
- Measure, test, monitor and improve our Service
- Diagnose or fix technical problems
- Answer your support requests
- Develop and adopt new features
Communications
We may use your information to contact you directly regarding your account, or with newsletters, marketing, promotional materials, or other information that may be of interest to you. You may opt-out of receiving these communications from us by following the unsubscribe link, or by sending us an email.
Disclosing personal information
We do not and will not lease or sell your information to third parties outside of ImportFeed’s ecosystem.
We may disclose your personal information to our employees, officers, insurers, professional advisers, auditors, suppliers or subcontractors as reasonably necessary and to serve you better. This includes several service providers:
| ENTITY | SERVICES | COUNTRY | PRIVACY |
|---|---|---|---|
| Amazon Web Services | Cloud infrastructure service provider | United States | https://aws.amazon.com/privacy/ |
| Google Cloud | Cloud infrastructure service provider | United States | https://cloud.google.com/security/privacy |
| Paddle | Credit card payment processor | United Kingdom | https://paddle.com/privacy |
| Mixpanel | Analytics service provider | United States | https://mixpanel.com/legal/privacy-policy/ |
| Google Analytics | Analytics service provider | United States | https://policies.google.com/privacy |
| hCaptcha | Anti-bot service provider | United States | https://hcaptcha.com/privacy/ |
| Microsoft Clarity | User interaction analytics service provider | United States | https://privacy.microsoft.com/en-US/privacystatement |
| Papertrail | Log aggregation service provider | United States | https://www.papertrail.io/privacy |
| Sentry.io | Error tracking service provider | United States | https://sentry.io/privacy/ |
| Mailgun | Email service provider | United States | https://www.mailgun.com/privacy-policy/ |
hCaptcha
We use the hCaptcha anti-bot service (hereinafter “hCaptcha”) on our website. This service is provided by Intuition Machines, Inc., a Delaware US Corporation (“IMI”). hCaptcha is used to check whether the data entered on our website (such as on a login page or contact form) has been entered by a human or by an automated program. To do this, hCaptcha analyzes the behavior of the website or mobile app visitor based on various characteristics. This analysis starts automatically as soon as the website or mobile app visitor enters a part of the website or app with hCaptcha enabled. For the analysis, hCaptcha evaluates various information (e.g. IP address, how long the visitor has been on the website or app, or mouse movements made by the user). The data collected during the analysis will be forwarded to IMI. hCaptcha analysis in the “invisible mode” may take place completely in the background. Website or app visitors are not advised that such an analysis is taking place if the user is not shown a challenge. Data processing is based on Art. 6(1)(f) of the GDPR (DSGVO): the website or mobile app operator has a legitimate interest in protecting its site from abusive automated crawling and spam. IMI acts as a “data processor” acting on behalf of its customers as defined under the GDPR, and a “service provider” for the purposes of the California Consumer Privacy Act (CCPA). For more information about hCaptcha and IMI’s privacy policy and terms of use, please visit the following links: https://hcaptcha.com/privacy/ and https://hcaptcha.com/terms.
Legal requests and preventing harm
We may access, preserve and share your information if law enforcement requires us to, or if we find it necessary to handle illegal activity (such as fraud or violations of our terms or policies), or otherwise to prevent harm.
International transfer
Your information may be transferred to and maintained on computers and servers located outside of your country or other jurisdictions where the data protection laws may differ from those from your jurisdiction. We may transfer information to the United States of America, Israel, and the European Union. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Retention period
As required by law, ImportFeed does not retain data any longer than is required for attaining the purposes for which they were collected.
Third-party applications, websites, and services
You agree that we are not responsible for any third-party access you authorize to your Content. Any usage of a third-party app, website or service that you authorize is at your own risk. That includes, but not limited to, any applications, websites, or services linked to or from our Service. Your browsing and interaction on any third-party application, website or service, including those that have a link on our Services, are subject to that third party’s terms and policies.
Your right of access, right of rectification, right to object and right to data portability
If you would like to have access to your data, if you would like to change or delete your data and/or if you would like to transfer your data or have your data transferred to a third party, then please contact us at legal@importfeed.com.
Safety and security
We take technical and organizational measures to protect your information against loss or unlawful processing. We take steps to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to any email exchange between you and our team.
Children protection
We do not knowingly collect personally identifiable information from anyone under 16 (“Children”). If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at legal@importfeed.com.
Changes to this document
We reserve the right to make changes to this document at any time and for any reason.
We will alert you about any changes by updating the “Last Updated” date of this document.
Any changes or modifications will be effective immediately upon posting the updated document on the Site.
You waive the right to receive specific notice of each such change or modification.
How to contact us
If you have any questions, please contact us by sending an email to legal@importfeed.com.